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Computer Certification


ACHDS (Apple
Certified Help
Desk Specialist)
The new Apple Certified Help Desk Specialist (ACHDS) certification verifies an
understanding of Mac OS X core functionality and an ability to configure key services,
perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This
certification addresses the technical skills needed by a Mac OS X specialist who works on a
help desk or otherwise assists Mac OS X users with technical issues. For more information,