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Computer Certification

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DCSE (Dell
Certified
Systems
Expert)
Dell Certified Systems Expert (DCSE) courses teach the Theory of Operation, Diagnostics and
Hardware Troubleshooting, Proper Component Removal and Replacement Procedures and
Operating System Installation and Configuration. It is specifically designed for technicians that
install and service Dell products (Dell Services: Dell Tech Support, Dell Installation Service
Provider and Dell Service Provider). This certification will ensure knowledge and skills of Dell
Services and ensure DCSE Certified technicians are dispatched to customer sites to provide
product installation and service. For more information, see
http://dcse.dell.com/DCSEProgDef.asp